1. About FluentFlow & ClearFlowAI
Platform
FluentFlow is an AI-powered English learning companion developed and owned by ClearFlowAI, designed to help learners build daily speaking habits, master grammar rules, and expand vocabulary in a supportive environment.
📌 हिंदी सारांश: FluentFlow का मुख्य उद्देश्य आपकी अंग्रेजी बोलने और सीखने की झिझक को हमेशा के लिए दूर करना है।
2. User Account & Security
Account
You agree to provide accurate information when signing up. You are responsible for keeping your credentials secure. One account per learner is permitted to ensure accurate streak and SRS tracking.
3. Fair Usage & Community Respect
Conduct
FluentFlow is intended solely for personal educational growth. Automated scraping, abusive prompts, reverse-engineering, or unauthorized distribution of app resources is strictly prohibited.
4. AI Coach Guidance Disclaimer
AI Advice
Our AI Speaking Coach and Grammar Doctor utilize advanced generative AI (Google Gemini & Groq) to provide feedback. While highly accurate, AI feedback is meant for educational practice and does not substitute for certified academic or official immigration exams (IELTS/TOEFL).
5. Subscriptions & Access Passes
Passes
FluentFlow offers 2-day free trial access, followed by optional prepaid access passes (1-Month, 3-Month, 1-Year). Passes are fixed-duration prepaid access with zero recurring auto-debit surprises.
1. Data We Collect
Information
To provide a personalized learning journey, we collect: your name, email address, practice streak, saved vocabulary words (Word Vault), and spaced repetition (SRS) history.
📌 हिंदी सारांश: हम केवल वही डेटा रखते हैं जो आपकी पढ़ाई, वोकैबुलरी और स्ट्रीक को ट्रैक करने के लिए जरूरी है।
2. AI Keys & Privacy First
Zero Compromise
If you choose to use your personal Gemini or Groq API key, it is stored in your private device session and used solely to route AI tutoring requests. We never share, sell, or monitor your personal AI keys.
3. Voice & Microphone Access
Audio
Microphone access is used strictly in-browser during interactive speaking practice via speech recognition. We do NOT record or store ambient audio files permanently.
4. Zero Ad Tracking & No Sale of Data
100% Private
We do NOT sell, rent, or share your personal data with third-party advertisers or data brokers. FluentFlow is 100% ad-free.
5. Data Control & Right to Delete
Your Rights
You own your learning data. You can download a complete CSV backup of your Word Vault at any time, or permanently delete your account data directly from the Settings menu.
1. Free Trial Evaluation
2-Day Free Pass
Every learner is provided a 2-Day Full Access Free Pass upon registration so you can test all speaking features, AI coaching, and reading tools without spending a single rupee.
2. Strict No-Refund & No-Cancellation Policy
Policy
Because FluentFlow is an interactive digital software service where cloud compute and generative AI token processing costs are immediately incurred upon activation, all purchases of subscription access passes are strictly NON-REFUNDABLE and NON-CANCELLABLE once purchased.
📌 हिंदी सारांश: 2 दिन के फ्री ट्रायल में आप सब कुछ टेस्ट कर सकते हैं। इसके बाद लिया गया सब्सक्रिप्शन पास नॉन-रिफंडेबल होता है।
3. Duplicate Transaction Exception
Protection
If your bank account or UPI is debited twice for a single transaction due to a payment gateway glitch or network timeout, the duplicate payment will be 100% refunded back to the original source within 5 to 7 business days upon verification.
4. Billing Dispute Contact
Support
For duplicate billing claims or invoice questions, email our accounts team at support@clearflowai.in with your transaction reference. We resolve all billing queries within 24–48 hours.